🔧 What Happened Yesterday: A Transparent Look at Our CPU Allocation Fix

At PixelRaid, we want to be completely honest with you — even when things go wrong.

Yesterday, we identified a serious issue affecting a small number of servers on our platform. Due to a flaw in our auto-allocation system, several servers were being assigned to the same CPU core instead of being spread across multiple cores. This caused significant lag and performance drops for those affected, and we know how frustrating that is when you're trying to run a smooth server for your community.

What we did about it
Our team immediately investigated the root cause, manually redistributed the affected servers across different CPU cores, and had everything back to normal within the hour. We know downtime and lag hurt your players' experience, so we treated this as our top priority from the moment we spotted it.

But we didn't stop there.

We've since rebuilt our backend allocation systems to ensure this can never happen again. Auto-allocation now has hard safeguards that prevent multiple servers from stacking onto a single core, and the new system actively balances load in real-time.

The result
These changes haven't just fixed the issue — they've brought a significant performance boost to everyone's servers. With smarter core distribution and improved backend handling, your server now has access to more consistent, reliable performance across the board.

We're sorry to anyone who experienced lag during this time. If you were affected and still seeing issues, please open a ticket and we'll take care of it immediately.

Thanks for sticking with us.
— The PixelRaid Team